Welcome to the Vidhayak Sewa Kendra Complaints App (the "App"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our App.
When you register and use our App, we may collect the following personal information: -*Name* - *Contact Information*: Email address and phone number -*Address*: Including locality and postal code
When you submit a complaint, we collect: - *Complaint Details*: Description of the issue, type of issue, and related information - *Location Data*: GPS coordinates or address of the complaint area
Usage Data
We may collect information about how you use the App, including:
- *Device Information*: Device type, operating system, and unique device identifiers
- *Log Data*: IP address, browser type, and access times
How We Use Your Information
To Provide and Improve Our Services
- *Register and Manage Your Account*
- *Process and Track Complaints*
- *Provide Customer Support*
- *Improve App Functionality and User Experience*
Communication
- *Send Updates*: On the status of your complaints
- *Respond to Queries*: Address your questions and concerns
Legal Compliance
- *Compliance*: With applicable laws, regulations, and legal processes
Sharing Your Information With Your Vidhayak’s Office
- *Complaint Details*: Shared with the appropriate authorities for resolution
- *Contact Information*: Shared to facilitate communication regarding your complaint
Security of Your Information
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can be completely secure, so we cannot guarantee absolute security.
Your Rights
Access and Update
You have the right to access and update your personal information at any time through the App.
Delete
You can request the deletion of your account and personal data by contacting us at support@vidhayaksewakendra.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us :
If you have any questions about this Privacy Policy, please contact us at:
- *Email*: support@vidhayaksewakendra.live
- *Phone*: 1800 250 444
- *Address*: Vidhayak Sewa Kendra, SriGanganagar, Rajasthan, 335001
*Thank you for using the Vidhayak Sewa Kendra Complaints App. Your trust and privacy are our priority.*